8:00 AM Conference Registration Open
Majorca Foyer 8:00 Am – 12:00 pm
8:00 AM CONTINENTAL BREAKFAST
ALHAMBRA 8:00 Am – 9:00 Am
8:00 AM Exhibit Hall Open (Closed During lunch)
ALHAMBRA 8:00 Am – 12:00 Pm
9:00 AM 21st Century Technology in the On-Demand Workspace
Scott Chambers, COO, Pacific Business Centers
JoAnne Escobar, General Manger, Rockefeller Group Business Centers
Cahal Grenan, VP, M5 Networks
Craig Tetschlag, VP, PacketFusion
Tony Freeth, CEO, Phoenix Broadband, Medusa Software

Roy Jones, Vu Telepresence

This session features both OBC operators and technology experts, and will clearly and articulately focus on how technology can improve operations, increase revenue and improve your bottom line.

How does the OBC operator research, understand, and differentiate all the options available in the tech industry? How can one become educated, get real world information including statistics on costs, ROI, implementation, downtime and ongoing maintenance?

In this session we will explore:
  • Providing state-of the art technology for on-site clients as well as mobile clients.
  • VoIP Platforms; hosted vs. on site VoIP and traditional PBX Phone Systems. 
  • Network Management Software; equipment investment, implementation, and network management.
  • Video Conferencing; HD Video Conference equipment and services, Internet bandwidth and equipment requirements for video offerings scaled to the OBC. 
  • How to accommodate the increasing demand for bandwidth at a reasonable fee. 
Multi-site and single site operators as well as technical and non-technical industry participants will benefit from attending this session. 
Granada 9:00 Am – 10:00 Am Business Casual
10:00 AM Refreshment Break in Exhibit Hall
ALHAMBRA 10:00 Am – 10:25 am
10:30 AM Industry Best Practices:  A ‘Roundtable’ Discussion
Lisa Engelmann, CEO, Revved Results
Lisa Olsonoski, President, Revved Results

What makes great (and prosperous) leaders today is their willingness to question what they do, how they do it, what’s next and to learn from others on the surest way to grow business. In this ‘best practices’ roundtable session, you will receive best practices and strategies of what others are doing to get results on everything from marketing, sales, negotiation, time management, employee accountability, systemization, to tenant service opportunities. You WILL walk away with your list of immediate results-oriented action items – guaranteed!
GRANADA 10:30 am – 12:00 pm Business Casual
12:00 PM Lunch and Exhibitor Raffle
Carolina Rendeiro, President, OBCAI

New Board members will take the oath of office; and we will honor several members who have contributed mightily to the Association’s success in 2010, including the Volunteer of the Year; the Associate Member of the Year; the Leadership Award winner; and the Local Member Network of the Year Award winner. We will also announce the location for the 2011 Annual Conference.

Exhibitor Raffle Prizes will also be won – but you must be present to win!

DANIELSON 12:00 Pm – 1:15 pm Business Casual
1:30 PM Global and Regional Financial Trends That You MUST Know
J. Antonio Villamil, Dean, School of Business, St. Thomas University
Frank Nero, President & CEO, The Beacon Council


Tony Villamil, Dean of the School of Business at St. Thomas University and Principal Economic Advisor of The Washington Economics Group, and Frank Nero, the President & CEO of the Beacon Council, the Economic Development Organization for Miami-Dade County, will provide an exciting global overview of both the real estate market and consumer financial trends as they relate to office business centers.

Focusing on Latin American, Europe, Asia, the Middle East, and the United States, Tony and Frank’s presentation will illustrate global and regional trends that operators in various countries must be aware of in order to successfully target new client markets. You cannot miss Tony’s “Five Megatrends for OBC Operators”!

GRANADA 1:30 am – 2:30 pm Business Casual
2:30 PM Refreshment Break in Exhibit Hall
alhambrA 2:30 pm – 3:00 pm Business Casual
BREAKOUT
3:00 PM
SESSION 1: Beyond Networking: Community Involvement That Wins Business!
Carolina Rendeiro, OBCAI President (moderator)
Sarah Nesbitt Artecona, Assistant Vice President (Business & Finance), University of Miami
Kathryn Dinkin, Executive Vice President, Wachovia
Henry Gonzalez, Group Director, Miami Market, Tiffany & Company


Our business is built on relationships. Our panelists discuss their experiences in corporate marketing through community involvement – and why and how large corporates benefit from the relationship as well. Learn some of the amazing secrets and benefits that working with Economic Development Committees and really networking with your Chamber of Commerce and charitable foundations within your metro areas can yield. There are amazing business opportunities and unparalleled influence in these relationships and our panel of experts will tell you how to take advantage.

GRANADA 3:00 Pm – 4:15 pm Business Casual
BREAKOUT
3:00 PM
Session 2: CREATING A KILLER 2011 MARKETING PLAN - Marketing in a new economy. The "must have" approach.
Andrea Pirrotti, Business Center Marketing
Sue Ennis, Business Center Marketing

In today's marketplace a tactical, shot gun approach will kill your business if it's not rooted in a solid strategy. During this informative and actionable session we'll walk you through a planning roadmap that will enable you to drive revenue, convert leads and build brand to fuel the pipeline for the future. We've marketed 700+ business centers across 65 countries and filled them one at a time. We'll draw upon this experience to provide you with everything you need to know about marketing your Business Center including: (1)Shifting out of the Price Death Spiral, (2) Effectively using Social Media to drive revenue (3) Required tools to drive conversion (4) Generating referrals and (5) Tracking results and even (6) Mobile Media. If you attend one marketing session this year, make sure this is the one.
Merrick 3:00 Pm – 4:15 pm Business Casual
BREAKOUT
3:00 PM
Session 3: Investools® Investing Foundations for the Office Business Center Executive
Joe Kinahan, Investools

Join Joe Kinahan for a special one-hour presentation that will focus on Investools’ 7-Step Investing Formula®, a repeatable step-by-step approach for finding, evaluating, monitoring, buying and selling stocks. It will also feature a demonstration of the versatile Investor Toolbox®, Investools’ exclusive tool that explores fundamental and technical analysis while providing up-to-the-minute market data. The instructors will show you how to use the Toolbox to conduct fundamental analysis on a company, helping you to determine whether it is a sound investment. You’ll also find out more about researching stocks, see how to determine whether you’re in an up, down or sideways market — and learn how to trade in any market.

Investools is a nationally recognized provider of investor education that has helped more than half a million people become more confident investors. Its approach is based on the firm belief that your financial future belongs in the hands of the person you trust the most: you. For more than 25 years, Investools has offered self-directed students a unique combination of online courses, live workshops, coaching, and trading tools, along with connections to a community of like-minded investors. Whatever your financial goals, you’ll find a wide range of resources designed to teach you to make decisions based on facts, not emotion.


All attendees of this session will receive two free drink tickets for the OBCAI Dinner Gala and will be put into a drawing to win an iPad. (Winner will be announced at the OBCAI Dinner Gala. Must be present to win.)
Stoneman Douglas 3:00 Pm – 4:15 pm Business Casual
 
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